Business Ninja Inc. is looking for a part time Digital Account Manager for a busy digital marketing agency.

Job brief

We are looking for a talented part time Digital account manager to join our team. You will manage our client portfolio to help our clients improve their web presence.

Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial, lifestyle. You will be given the opportunity to work with a diverse group people and a variety of clients all over the globe in an ever changing industry.

This position provides the you the ability to work remotely – therefore we look for team players with strong social networks that are able to work independently and collectively in a unique virtual environment.

As a Digital account manager, you should have solid experience in digital marketing with a customer-centric approach. You should also have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent pro-active contact
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design and implement digital projects to increase customer ROI
• Address client queries effectively and in a timely manner
• Present social media & paid social media strategies to clients
• Report on web performance metrics
• Analyze digital campaigns success
• Stay up-to-date with digital technology trends
• Collaborate with other team members & partners

Requirements

• Proven work experience as a Digital account manager
• 3-5 years of experience in similar or equivalent role preferred
• Hands on experience with SEO/SEM and CRM software
• In-depth understanding of online marketing tools and social media platforms
• Experience with customer service and account management
• Excellent verbal and written communication skills
• Strong analytical skills
• Experience in Digital Marketing is mandatory

Perks/Benefits

• Work in cloud or work from our offices
• Flexible work schedule
• Quarterly team building events
• Reward & Recognition program
• Paid nap time
• Paid Educational courses
• Health Spending Account (After 3 months)

To apply for this position, please send your cover letter & resume to careers@businessninja.ca