February 12, 2012

Love your help desk

Here are Business Ninja when we see something really good, we like to share! We have been using Zendesk a customer service cloud based ticketing system for over 1 year now. We believe this product is outstanding for any companies, from start-ups, small business, mid size to corporate. Our customer service agents love this, it helps us not only save money, most importantly it saves time, and above all allowing our companies of Business Ninja give the best customer service/experience to all of our customers.Its very easy to use and set up can be done within a few hours.

If you are looking to implement this into your business,  and need any help we are more than happy to assist, consult, train and even set this system up for you so you will be providing your customers the best of the best service helping your bottom line all while helping you do best, spending more time building the business Contact us today to find out more about zendesk or have one of our ninja’s set you up in no time, email us at:  hello@businessninja.ca

Before we implemented ZenDesk into our process, we like many were using outlook to handle our emails, customer service issues, let us tell you…..what a mess, especially having a team dealing with issues, this solution was a nightmare. With us researching for the best solution possible for our teams and customers, we found Zendesk to be the best solution for us…with this solution it means we mean business, teams ( agents) can see all the emails anywhere in the world, assign to certain departments and get your customers their problems resolved faster without spending time looking for emails, all repsonses are in one email, at your finger tips. Zendesk has automation built in, and can set up macros for similar issues, its robust for one customer service agent dealing with your customers to thousands. Give it try…you will love your help desk…zendesk…

With this offer, 3 agents for $20 for the whole year and goes to charity….this product just got 100X better!

Donate $20 to UCSF Benioff Children’s Hospital and get 1 year free on Starter!

Better than FREE! Starter price drops:

Zendesk Recently announced pricing change to their Starter plan. They are reducing the price of Starter to $20 per year with up to 3 agents. No agent fee. Just $20 per year. But it gets even better because they’re going to donate your $20 purchase to the UCSF Benioff Children’s Hospital as part of our campaign to raise $1M for this world class hospital.

They hope you agree, this is a win-win. You get access to a great low price AND you get to contribute to help build a new facility for UCSF Benioff Children’s Hospital.

About Zendesk Starter

The Zendesk Starter plan is one of our most popular plans for small organizations that want to get up and running quickly with the leading cloud-based customer service system.
Questions? Contact support@zendesk.com

Easy to Get Started

Zendesk is ready to use as soon as you create an account. You don’t need to worry about servers or software updates. And because it’s web-based, you can access Zendesk anywhere, from any device.

Easy to Engage Customers

Meet your customers where they live and connect with them via multiple customer service channels — web, email, Twitter, iPhone, iPad, Android, BlackBerry, Windows Phone, online chat, community forums, knowledge bases and more.

Easy to Scale

Deploy to as many customer service agents as you need whether it’s 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Easy to Integrate

Integrate with leading CRM and IT systems including Salesforce, NetSuite, Atlassian JIRA, Google Analytics and 80 more. Use our API to integrate with virtually any other web-based application or back-end system.

Easy to Customize

Design your support site to reflect your brand. Configure your support workflow based on your business processes

Welcome to Zendesk Video: Click Here


Business Ninja